{"id":317,"date":"2023-11-06T13:56:26","date_gmt":"2023-11-06T13:56:26","guid":{"rendered":"https:\/\/bellmarketingsolutions.com\/index.php\/2023\/11\/06\/11-skills-you-need-in-the-ai-era-data-tips\/"},"modified":"2023-11-06T13:56:26","modified_gmt":"2023-11-06T13:56:26","slug":"11-skills-you-need-in-the-ai-era-data-tips","status":"publish","type":"post","link":"https:\/\/bellmarketingsolutions.com\/index.php\/2023\/11\/06\/11-skills-you-need-in-the-ai-era-data-tips\/","title":{"rendered":"11 Skills You Need in the AI Era [Data + Tips]"},"content":{"rendered":"<div class=\"hs-featured-image-wrapper\">\n <a href=\"https:\/\/blog.hubspot.com\/marketing\/skills-needed-in-ai-era\" title=\"\" class=\"hs-featured-image-link\"> <img decoding=\"async\" src=\"https:\/\/blog.hubspot.com\/hubfs\/aiskills.webp\" alt=\"woman exercising skills needed to be successful in the AI era\" class=\"hs-featured-image\" style=\"width:auto !important;max-width:50%;float:left;margin:0 15px 15px 0\"> <\/a>\n<\/div>\n<p><em>\u201cWill AI steal my job?\u201d <\/em>For the last few decades, this question has been on the lips of nearly every working person \u2014 from baristas in coffee shops to project managers in decacorn companies. The launch and impact of ChatGPT in November 2022 added fuel to the fire and has made this conversation more popular than ever.<\/p>\n<p><em>\u201cWill AI steal my job?\u201d <\/em>For the last few decades, this question has been on the lips of nearly every working person \u2014 from baristas in coffee shops to project managers in decacorn companies. The launch and impact of ChatGPT in November 2022 added fuel to the fire and has made this conversation more popular than ever.<\/p>\n<\/p>\n<p>Now that it seems that a robot or computer can do just about any job these days \u2014 writing software code, generating content outlines, and completing tax forms \u2014 how can human beings remain employed in the future?<\/p>\n<p><a class=\"cta_button\" href=\"https:\/\/www.hubspot.com\/cs\/ci\/?pg=b72f2b25-8cc9-4642-9a1b-1e675d3d273b&amp;pid=53&amp;ecid=&amp;hseid=&amp;hsic=\"><img decoding=\"async\" class=\"hs-cta-img \" style=\"height: auto !important;width: auto !important;max-width: 100% !important;border-width: 0px;margin: 0 auto;margin-top: 20px;margin-bottom: 20px\" alt=\"Free Report: The State of Artificial Intelligence in 2023\" height=\"59\" width=\"479\" src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/53\/b72f2b25-8cc9-4642-9a1b-1e675d3d273b.png\" align=\"middle\"><\/a><\/p>\n<p>Turns out, there are some non-technical skills that AI cannot replicate. If you\u2019re going to be navigating the employment space in this AI era, you\u2019ll need to develop these intangible skills. They\u2019ll not only give you an edge over AI, but they\u2019ll also enhance your overall work performance and career growth.<\/p>\n<p>In this article, you\u2019ll learn the skills you need to work with AI, the skills AI can\u2019t replace, and how to boost your critical thinking skills to stay afloat in the AI era.<\/p>\n<p><strong>Table of Contents<\/strong><\/p>\n<ul>\n<li><a href=\"#skills-needed\">Skills Needed To Work With AI<\/a><\/li>\n<li><a href=\"#skills-ai-cant-replace\">Skills AI Can\u2019t Replace<\/a><\/li>\n<li><a href=\"#critical-thinking-skills\">How To Boost Critical Thinking Skills<\/a><\/li>\n<\/ul>\n<p><a><\/a> <\/p>\n<h2>Skills Needed to Work With AI<\/h2>\n<p>If you use AI tools at work, here are some skills you need to make the most of these tools.<\/p>\n<h3>1. Intellectual Curiosity<\/h3>\n<p><a href=\"https:\/\/blog.hubspot.com\/sales\/signs-of-curiosity\">Intellectual curiosity<\/a> is a person\u2019s desire and willingness to dig deeper than the surface to learn new things.<\/p>\n<p>As a professional working with AI-powered tools, this soft skill helps you analyze the information the tool generates and ask the necessary questions to determine whether that information can help you achieve your goals or not.<\/p>\n<p>For example, a social media manager can ask ChatGPT to whip up a social media strategy for the kind of company they work for (e.g., SaaS, tech, law firm).<\/p>\n<p>However, the social media manager won\u2019t just implement the AI-generated strategy as is.<\/p>\n<p>Instead, they\u2019ll dig deeper into the base strategy to figure out what part each component (social media platform, post format, etc.) plays and how to customize it to align with the company\u2019s product(s), target audience, and goals.<\/p>\n<p>Intellectual curiosity helps you approach your work with more creativity. Instead of sticking with what worked in the past, you\u2019ll leave your comfort zone, think outside the box, and come up with solutions \u2014 sometimes unconventional \u2014 that are more effective than anything you\u2019ve tried before.<\/p>\n<h3>2. Adaptability<\/h3>\n<p>No matter what your industry is or what role you occupy, the ability to adapt to change quickly is something you need, even when you\u2019re using AI in your work.<\/p>\n<p>The business world is constantly evolving, but once an AI tool is programmed, it can\u2019t change without outside intervention. So, it\u2019s up to you as an employee to be willing to adapt to the changes in the workplace environment and take on different responsibilities as required.<\/p>\n<p>Being adaptable doesn\u2019t only give you the opportunity to try out new strategies, but it also displays your leadership skills and showcases your ability to be resourceful, analytical, and determined. These are all qualities that hiring managers look for in a potential employee.<\/p>\n<h3>3. Objectivity<\/h3>\n<p>One of the most common misconceptions about AI is that it is an inherently objective and impartial work partner that has all the right answers. This couldn&#8217;t be further from the truth.<\/p>\n<p>Humans are biased in nature and are predisposed to subjective truths. The AI tools they create also inherit that bias. Google\u2019s Chief Decision Scientist, <a href=\"https:\/\/www.linkedin.com\/in\/kozyrkov\">Cassie Kozyrkov<\/a>, uses the Cat vs. Not-Cat example to illustrate this pitfall.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/lh7-us.googleusercontent.com\/xyQrA7dDINi6xtTjxuhpkqqeQa3JCd7pDdBV-wRKPBpUHJ26-T9X5ue0hCq8PomjBZczfTqeC9rTMcY2HE5q-x9uOzMGduxxAyRNhc2N7m-NMVkTyARzeEUn_M1aVZWMng6xkTWa2kfFFlDExnDTJLY\" style=\"margin-left: auto;margin-right: auto;width: 650px;height: auto;max-width: 100%\" title=\"\"><\/p>\n<p>Say an AI expert creates a machine-learning model that determines which animals in these six pictures are cats and which ones aren\u2019t.<\/p>\n<p>From image 1 to image 5, it\u2019s pretty obvious which animals are cats (versus not cats). However, the way the ML model will categorize the sixth image depends on whether the AI expert considers a tiger to be a cat or not.<\/p>\n<p>We all know the tiger belongs to the cat family, but is it actually a cat compared to the animals in images 1, 3, and 4? Is it a different type of cat? And if it is, will it be right to put it in the same category as domestic cats?<\/p>\n<p>The answer depends on the subjective truth the AI expert believes in.<\/p>\n<p>In her piece, \u201c<a href=\"https:\/\/towardsdatascience.com\/in-ai-the-objective-is-subjective-4614795d179b\">Why AI and decision-making are two sides of the same coin<\/a>,\u201d Cassie Kozyrkov writes, \u201cAI cannot set the objective for you \u2014 that\u2019s the human\u2019s job and machine learning\u2019s \u2018right\u2019 answers are usually in the eye of the beholder, so a system that is designed for one purpose may not work for a different purpose.&#8221;<\/p>\n<p>If, in the example above, the AI expert programs the model to determine that the animal in image 6 isn\u2019t a cat, they\u2019d be right in a sense. But if you, who uses the model, think the animal is a cat, you\u2019d be right, too.<\/p>\n<p>\u201cFrom the experiments our team has performed, AI works best when the result can be subjective (art, writing, idea generation, etc.) or when some error is tolerable (data classification),\u201d says <a href=\"https:\/\/www.linkedin.com\/in\/blakeburch\">Blake Burch<\/a>, the co-founder at <a href=\"http:\/\/www.shipyardapp.com\/\">Shipyard<\/a>.<\/p>\n<p>\u201cWhen you need something to be 100% right, you can only rely on the AI output if you have other ways to verify the accuracy like code execution or undergoing human-in-the-loop review.\u201d<\/p>\n<p>There\u2019s never a \u201cright\u201d way for AI to define categories that everyone would agree with. It\u2019s up to you to choose what to believe and replicate.<\/p>\n<h3>4. Holistic Understanding<\/h3>\n<p>Holistic understanding is the understanding of the relationship between the components of a whole system.<\/p>\n<p>In business, a holistic approach connects every department in an organization and helps them work as one team toward achieving the business\u2019s overall goals.<\/p>\n<p>If you use AI tools, it\u2019s important to understand how your work benefits the company as a whole and figure out how to work with other teams, no matter how far removed they may seem from you.<\/p>\n<p>For example, it\u2019s easy to see how the Product and Marketing teams are related and how their work impacts each other, but it\u2019s harder to see how the Product and Legal teams are related. Holistic understanding helps you make that connection.<\/p>\n<p>As <a href=\"https:\/\/www.linkedin.com\/in\/brianrhea\/\">Brian Rhea<\/a> from <a href=\"https:\/\/joblens.ai\/\">JobLens.ai<\/a> puts it, \u201cHumans are remarkably good at Holistic Understanding: our ability to connect seemingly unrelated information and experiences in order to draw a meaningful, creative insight.<\/p>\n<p>All those \u2018What I Learned about Marketing from Game of Thrones\u2019 posts resonate for a reason. We are much better than AI at drawing lessons from recurring \u2014 but unrelated \u2014 patterns in life.\u201d<\/p>\n<p><strong>Pro tip:<\/strong> A great way to foster holistic understanding in the workplace is to use project management and communication tools like Trello, Asana, and Slack to communicate and distribute information across teams.<\/p>\n<h3>5. Ability to Write Good Prompts<\/h3>\n<p>If there\u2019s anything ChatGPT has taught us, it\u2019s that knowing how to <a href=\"https:\/\/blog.hubspot.com\/marketing\/chatgpt-prompts\">write good prompts<\/a> makes all the difference in the quality of information we get from generative AI tools.<\/p>\n<p>Thankfully, newer generative AI tools allow you to be *really* specific and creative with your prompts. This increases your chances of getting information that\u2019ll be useful to you.<\/p>\n<p>For example, say you\u2019ve been tasked to explain quantum chromodynamics (hey, Young Sheldon fans!) to students in middle school and college.<\/p>\n<p>Instead of racking your brain trying to turn this complex concept into something 12-year-olds can understand, you can ask ChatGPT, specifying the age or grade the students are in.<\/p>\n<p>So instead of, \u201cExplain what quantum chromodynamics is,\u201d your prompt could be \u201cHow can I explain quantum chromodynamics to a middle school student\/12-year-old child?\u201d<\/p>\n<p>And here\u2019s what you\u2019ll get:<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/lh7-us.googleusercontent.com\/nTqJdYF7Ssk2COM_eiJxrObWATVeb460EuIpcQRmWmBC-esveAiT6RzjfLXwH9UkU7nZIROO-L-010_ILYuI_4tjZP6B3mkgUCGMZtuTfs-dpO5eOaSyE3e1_3pVEuclWcscDodMWqdn7mTcwbySbsI\" style=\"margin-left: auto;margin-right: auto;width: 650px;height: auto;max-width: 100%\" title=\"\"><\/p>\n<p>Notice the parallels ChatGPT draws between gluons and magnets. That\u2019s something a kid would understand. But if you ask ChatGPT to explain quantum chromodynamics to a college or postgraduate student, here\u2019s what you\u2019ll get:<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/lh7-us.googleusercontent.com\/mSRjuS9usswU6LLGy1Z5tt2m7vAQ6x5dMXIECfVVXQBCVk_HyIWEHWFM2yzdMcx3JzIkGnV2vLMYaI8PuvsfOqsi0RzNx7GFgSpfgPtmKqnweFDB9VOl6nRY4wPOCG--BzHrrtHXeGAvt5LolBoIOtc\" style=\"margin-left: auto;margin-right: auto;width: 650px;height: auto;max-width: 100%\" title=\"\"><\/p>\n<p>Notice how the answer is longer and has more complex terms like \u201chadrons,\u201d \u201casymptotic freedom,\u201d and \u201clarge hadron collider.\u201d But this won\u2019t be a problem because you\u2019ll be discussing with people with a higher understanding of the topic.<\/p>\n<p>The point here is: If you want to make the most of AI tools, you need to know how to write great prompts. Be as specific and direct as possible, and adjust your prompts accordingly to get different results.<\/p>\n<p><a><\/a> <\/p>\n<h2>Skills AI Can&#8217;t Replace<\/h2>\n<p>AI might be really effective at some things humans used to do as part of their work, but there are some skills humans have that AI can&#8217;t replace. Here are some of them.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/blog.hubspot.com\/hubfs\/skills.webp\" style=\"margin-left: auto;margin-right: auto;width: 650px;height: auto;max-width: 100%\" title=\"\"><\/p>\n<h3>1. Critical Thinking<\/h3>\n<p><img decoding=\"async\" src=\"https:\/\/lh7-us.googleusercontent.com\/xsRzSiMFv8vcXSF1_qclqAeoy0WJfc8Wqz1qmiIc93yjwNHdgBSYeY2cV6oMYbuaVo197WQD8H7OOasg6YRLf4eqDByC8GcvIEpCHtSPslsjJ_iad-U7w2JN_xAP4xrCT4MRrXGApBKLeYfSjIdFhS0\" style=\"margin-left: auto;margin-right: auto;width: 650px;height: auto;max-width: 100%\" title=\"\"><\/p>\n<p>In a Q1 study of LinkedIn job listings, <a href=\"https:\/\/academy.hubspot.com\/courses?param1=critical_thinking\">over 564,000 of them<\/a> listed \u201ccritical thinking skills\u201d as a requirement for a role. This goes to show just how much importance companies place on an employee\u2019s ability to think well.<\/p>\n<p><a href=\"https:\/\/www.linkedin.com\/in\/crystalking\">Crystal King<\/a>, a professor at HubSpot Academy says, <em>\u201cGreat inbound marketers and salespeople think critically and creatively, share thoughts and opinions, use good judgment, and make sound, educated decisions.\u201d<\/em><\/p>\n<p>And therein lies the Achilles\u2019 heel of artificial intelligence.<\/p>\n<p>Despite the superior ability of AI tools to analyze data, they cannot <a href=\"https:\/\/blog.hubspot.com\/marketing\/rational-decision-making\">make well-informed judgments and decisions<\/a> \u2014 a skill that\u2019s necessary in different fields, including business, law, and medicine.<\/p>\n<p>For example, a law firm can use advanced AI tools to find relevant documents in legal cases, but we still need a human judge and jury to listen to the facts of the case and adjudicate a decision.<\/p>\n<h3>2. Empathy<\/h3>\n<p>AI tools can assess a situation and respond to it. A human being, however, has to figure out the best way to communicate that response to others, especially in distressing situations.<\/p>\n<p>For example, doctors may use AI to identify diseases on a scan, but they wouldn\u2019t break the news of a cancer diagnosis to a patient via robocall.<\/p>\n<p>The reason is simple: AI tools can\u2019t genuinely understand human emotions and respond to them appropriately \u2014 at least not yet.<\/p>\n<p>It\u2019s not only the field of medicine that requires empathy, though. Customer service teams in all kinds of companies also need empathetic people.<\/p>\n<p><em>&#8220;AI-powered customer success systems can assist with ticket routing, but nothing beats the human touch when it comes to sensitive or urgent concerns,<\/em>\u201d says <a href=\"https:\/\/www.linkedin.com\/in\/sethbesse\">Seth Besse<\/a>, the CEO of <a href=\"https:\/\/www.undivided.io\/\">Undivided.io<\/a>.<\/p>\n<p><em>\u201cIn moments of crisis, a compassionate approach and tailored support can make all the difference. Striving for excellence in customer service requires finding a balance between the efficiency of AI and the personal touch of human interaction. This approach ensures clients&#8217; unique needs are met with care and effectiveness.\u201d<\/em><\/p>\n<p>Besse\u2019s right. Despite the progress we\u2019ve made with affective computing, jobs that require empathy won\u2019t be outsourced to AI any time soon.<\/p>\n<h3>3. Emotional Intelligence<\/h3>\n<p><a href=\"https:\/\/blog.hubspot.com\/the-hustle\/emotional-intelligence\">Emotional intelligence<\/a> is the ability to manage your emotions and understand the feelings of people around you.<\/p>\n<p>Working in a team means people with different personalities and emotions surround you. And since AI doesn\u2019t have emotions itself, it\u2019s near impossible for it to effectively understand, let alone manage, your emotions and those of your team members.<\/p>\n<p>On being emotionally aware and sensitive, <a href=\"https:\/\/www.linkedin.com\/in\/dominik-maka\/\">Dominik Maka<\/a>, the Head of SEO at <a href=\"http:\/\/lvbet.com\/\">LVBET<\/a>, delineates, <em>\u201cAI\u2018s cool, but can it understand that sigh of relief from a client when you solve a problem they\u2019ve been stressing over? Or that excitement in a team member\u2018s voice when they have a breakthrough idea? That\u2019s the magic of empathy and emotional intelligence.<\/em><\/p>\n<p><em>\u201cIt\u2018s something that\u2019s been invaluable in my journey, especially when navigating the diverse cultures and markets. While I\u2018m all for AI and its wonders, there\u2019s a warmth that we humans bring to the table. It\u2018s like comparing an AI-generated song to one where you can feel the artist\u2019s soul.\u201d<\/em><\/p>\n<p>Whether it\u2019s a team leader helping employees through a difficult project, hiring managers finding the best candidate for a role, or salespeople trying to convert leads into paying customers, emotional intelligence is a necessary ingredient to success.<\/p>\n<p>In granular teams, emotional intelligence helps you keep the peace, boost innovation, and enhance productivity.<\/p>\n<p>On a larger scale, it keeps a brand in tune with its customers, which, according to <a href=\"https:\/\/www.linkedin.com\/in\/kristinharper\">Kristin Harper<\/a>, the CEO of <a href=\"http:\/\/www.driventosucceedllc.com\/\">Driven to Succeed<\/a>, helps it \u201c<em>develop and charge a premium for innovative products and services, deliver more relevant advertising, and engage with customers in a way that is distinct and preferred versus their competitors.<\/em>&#8220;<\/p>\n<h3>4. People Management<\/h3>\n<p>People management is the process of hiring, training, and developing employees to support the organization\u2019s mission, increase workplace productivity, and promote professional growth.<\/p>\n<p>Sure, AI can sort through resum\u00e9s during the hiring process, list tasks, and assign deadlines, but it doesn\u2019t hold up well when it comes to actually leading and motivating employees.<\/p>\n<p>Successful people management takes a combination of creativity, innovation, and emotional intelligence \u2014 a talent that people develop through experience and time.<\/p>\n<p>It\u2019s that talent that helps human leaders delegate tasks to the right individuals, put processes in place to help employees through difficult projects, resolve conflicts in the workplace, and inspire a team to achieve their goals.<\/p>\n<h3>5. Creativity<\/h3>\n<p><a href=\"https:\/\/blog.hubspot.com\/marketing\/creativity-tips\">Creativity<\/a> (and innovation) is the reason we have amazing inventions like music, automobiles, smartphones, search engines, and artificial intelligence.<\/p>\n<p>Sure, AI is now being used to make these products more advanced, but even that is a product of the creativity that their human inventors possess \u2014 something that AI cannot, by itself, replicate.<\/p>\n<p>On the one hand, AI is programmed. And on the other, creativity is spontaneous and requires imagination and inspiration.<\/p>\n<p>An obvious example is content creation &#8212; something many marketers use ChatGPT and other generative AI tools for.<\/p>\n<p><a href=\"https:\/\/www.linkedin.com\/in\/gabriel-ramuglia-b4982a25\">Gabriel Ramuglia<\/a>, the founder of <a href=\"https:\/\/ioflood.com\/\">IOFLOOD<\/a> used GPT4 to produce SEO content articles.<\/p>\n<p>Based on his experience, Ramuglia says, <em>\u201cWhile AI tools can generate many types of factual content, they struggle to reflect genuine human experience. This nuance, the intangible value of lived experiences, personal anecdotes, and wisdom from past situations, remains a blind spot in AI-generated content.\u201d<\/em><\/p>\n<p>This sentiment is echoed by Andrew Boyd, the co-founder of <a href=\"https:\/\/forteanalytica.co.uk\/\">Forte Analytica<\/a>.<\/p>\n<p>While Boyd recognizes that AI can beat humans at writing content at a large scale, he recognizes that it cannot <em>\u201cgive a personal take on a product or service that is authoritative and grounded in real-world experience.<\/em><\/p>\n<p><em>\u201cYou can tell it to write from the perspective of someone who has done or used something, but even then it is still skin deep and tends to make sweeping generalizations. It lacks the nuance of a human since it cannot experience life as a human.\u201d<\/em><\/p>\n<h3>6. Strategic Thinking<\/h3>\n<p>Many businesses are starting to automate a large chunk of their marketing practices \u2014 and rightly so. It is generally cost-effective and frees up time for employees to do work that matters.<\/p>\n<p>However, human employees have to create the overall strategy themselves before automating any part of it.<\/p>\n<p>For example, you can tell an AI-powered scheduling tool to send a Tweet (or is it Xeet?) for you at a specific time of day from Monday to Friday. However, the automation of those tweets is likely a small part of a larger strategy to distribute content, drive traffic, and generate qualified leads for the company.<\/p>\n<p>The creation of that strategy is not the work of AI; it\u2019s the work of the employees who had to apply critical thinking and their unique skills to formulate a plan that, when executed, will promote business growth.<\/p>\n<p><a><\/a> <\/p>\n<h2>How to Boost Critical Thinking Skills<\/h2>\n<p>Critical thinking is about being inquisitive and objective about every piece of information you come across.<\/p>\n<p>It&#8217;s about analyzing information based on hard evidence, rather than personal opinions, to get a better understanding of it. This understanding is what helps you <a href=\"https:\/\/blog.hubspot.com\/marketing\/problem-solving-skills\">solve problems efficiently<\/a> and make good decisions.<\/p>\n<p>Just like programming or marketing, you can learn \u2014 and improve on your \u2014 critical thinking skills. Here are some ways to do that.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/lh7-us.googleusercontent.com\/yQaKrafE55IdZC-4xYVd4AX7Ry9N2bpg2tHACibU4RXvvlrDLd6zfAUvmi9979yPcf5cMiPOkzz47YkIH4Viiu7rfPwvdh1KkzGJPjTYKeoq6cdAgRObt_e3U0aGpq7zTjRdo3jVQsAE7ATUviJtGTg\" style=\"margin-left: auto;margin-right: auto;width: 650px;height: auto;max-width: 100%\" title=\"\"><\/p>\n<h3>1. Take online courses.<\/h3>\n<p>Critical thinking is one of the most popular soft skills required in job postings across all industries. So, if you\u2018re trying to get a job \u2014 or you\u2019re an employee \u2014 you can improve your critical thinking skills by taking online courses on the topic.<\/p>\n<p>A course you can explore is <a href=\"https:\/\/academy.hubspot.com\/courses?param1=critical_thinking\">HubSpot Academy&#8217;s Critical Thinking course<\/a>. In it, you&#8217;ll learn about thinking dispositions, learning styles, and cognitive biases.<\/p>\n<p>You&#8217;ll also learn how to ask better questions, be emotionally intelligent, cultivate curiosity, brainstorm productively, solve problems effectively, and make better decisions.<\/p>\n<h3>2. Practice active listening.<\/h3>\n<p>Research from the University of Missouri suggests that <a href=\"https:\/\/academy.hubspot.com\/courses?param1=critical_thinking\">we only remember 25% of what we hear<\/a>. How, then, can we critically analyze the information we have if said information is only one-quarter the actual amount of information there is?<\/p>\n<p>That&#8217;s where active listening comes in.<\/p>\n<p>As a foundational element of critical thinking, active listening compels you to listen carefully \u2014 not just hear \u2014 to what other people are telling you.<\/p>\n<p><em>\u201cWhen we are involved in really active conversations, there is a positive exchange of energy between speakers,\u201d <\/em>says Crystal King, the instructor of HubSpot&#8217;s Critical Thinking course. <em>\u201cThe speaker feels heard, and the listener learns and understands.\u201d<\/em><\/p>\n<p>Empathy plays a huge role here as it helps you put yourself in the other person\u2018s shoes so you can fully understand their perspective and what they want\/need. If the situation calls for it, ask questions that\u2019ll let them know that you&#8217;re listening to them.<\/p>\n<p>The trick is to intentionally listen to others without judgment. Keep your eyes and ears open, and let your body language be welcoming.<\/p>\n<h3>3. Ask questions.<\/h3>\n<p>When presented with information, whether it&#8217;s an article you stumbled upon online or a piece of data given to you at work, ask questions about it.<\/p>\n<p>Start with what you already know and confirm that all the information you have is correct. If you\u2018re in a meeting, ask questions to ensure that you understand. If needed, ask for certain points to be repeated to make sure you don\u2019t leave anything out.<\/p>\n<p>Channel your childlike curiosity, and ask lots of open-ended questions about the information you have. What? When? Where? Who? Why? How?<\/p>\n<p>Consider the source of the information. Is it trustworthy? Why did it carry this information? What goal does it hope to achieve? Is there more to this information than what this source presents?<\/p>\n<p>Asking questions is a great way to verify information and avoid making wrong assumptions and\/or mistakes.<\/p>\n<h3>4. Question your biases.<\/h3>\n<p>Asking questions about certain information can uncover the biases of the source.<\/p>\n<p>But what about your own biases?<\/p>\n<p>It\u2018s no secret that our likes, dislikes, beliefs, experiences, and preferences can affect the conclusions we draw in certain situations. While this isn\u2019t always a bad thing, it is the antithesis of critical thinking.<\/p>\n<p>To make a conclusion without bias, you need to take a step back and challenge the assumptions you might be making. Ask yourself:<\/p>\n<ul>\n<li>Am I making assumptions about this information?<\/li>\n<li>Are there any perspectives or viewpoints I&#8217;m missing?<\/li>\n<li>Are there any variables\/components I haven&#8217;t factored in yet?<\/li>\n<li>Have I analyzed this information from every angle?<\/li>\n<\/ul>\n<p>If you realize that your cognitive biases are involved in your decision-making, you&#8217;ll need to put them aside and evaluate the information with a fresh eye (and mind).<\/p>\n<h3>5. Seek out diverse opinions.<\/h3>\n<p>Diversity isn\u2018t just some criterion to be ticked off during the hiring process. It\u2019s an integral part of a critical thinking process.<\/p>\n<p>It&#8217;s normal for people who think and act alike to band together. It gets intense online because social media algorithms analyze our past interactions to serve up content that aligns with our individual beliefs.<\/p>\n<p>The problem is: If everyone we surround ourselves with thinks exactly as we do, our thought process will become rigid and we&#8217;ll be increasingly less likely to change our beliefs when faced with new (more compelling) information.<\/p>\n<p>Asking for the opinions of people who have different cultural\/ethnic backgrounds, ages, belief systems, and experiences can help you get a fuller, more encompassing picture of a situation.<\/p>\n<p>You&#8217;ll be able to see things in a different light, and that may influence the conclusion you draw from the information available to you. Not only does this prevent groupthink, but it also expands your knowledge.<\/p>\n<p><strong>Note: <\/strong>If you&#8217;re not sure how to get diverse opinions, start by cultivating relationships with people who are different from you. Engage in conversations with people who are younger and older than you. At work, make friends with people in different teams.<\/p>\n<p>If you&#8217;re a senior staff member, go on lunch breaks or games with your junior colleagues. Being friends with different kinds of people makes it easier to ask for their opinions when you need them.<\/p>\n<h2>AI Won&#8217;t Replace You \u2014 If You Have The Right Skills<\/h2>\n<p>Despite the progress artificial intelligence has made in the past few decades, it&#8217;s not at that stage where it can replace humans at all jobs.<\/p>\n<p>Having the right soft skills, such as critical thinking, emotional intelligence, intellectual curiosity, and creativity, can help you retain your job in this AI era.<\/p>\n<p>This doesn\u2018t mean you won\u2019t use AI in your work. You might, but instead of it taking your place, you&#8217;ll be combining your irreplicable soft (and hard) skills with the efficiency of AI tools to deliver the best work you possibly can.<\/p>\n<p><a class=\"cta_button\" href=\"https:\/\/www.hubspot.com\/cs\/ci\/?pg=8bc62f56-f557-4bf5-b1b3-0798c565a2e1&amp;pid=53&amp;ecid=&amp;hseid=&amp;hsic=\"><img fetchpriority=\"high\" decoding=\"async\" class=\"hs-cta-img \" style=\"height: auto !important;width: auto !important;max-width: 100% !important;border-width: 0px;margin: 0 auto;margin-top: 20px;margin-bottom: 20px\" alt=\"New Call-to-action\" height=\"613\" width=\"1920\" src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/53\/8bc62f56-f557-4bf5-b1b3-0798c565a2e1.png\" align=\"middle\"><\/a><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/track.hubspot.com\/__ptq.gif?a=53&amp;k=14&amp;r=https%3A%2F%2Fblog.hubspot.com%2Fmarketing%2Fskills-needed-in-ai-era&amp;bu=https%253A%252F%252Fblog.hubspot.com%252Fmarketing&amp;bvt=rss\" alt=\"\" width=\"1\" height=\"1\" style=\"min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u201cWill AI steal my job?\u201d For the last few decades, this question has been on the lips of nearly every working person \u2014 from baristas in coffee shops to project managers in decacorn companies. The launch and impact of ChatGPT in November 2022 added fuel to the fire and has made this conversation more popular [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":316,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-317","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>11 Skills You Need in the AI Era [Data + Tips] - Bell Marketing Solutions<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bellmarketingsolutions.com\/index.php\/2023\/11\/06\/11-skills-you-need-in-the-ai-era-data-tips\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"11 Skills You Need in the AI Era [Data + Tips] - Bell Marketing Solutions\" \/>\n<meta property=\"og:description\" content=\"\u201cWill AI steal my job?\u201d For the last few decades, this question has been on the lips of nearly every working person \u2014 from baristas in coffee shops to project managers in decacorn companies. 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